Cross Dock Cincinnati / Rejected Loads

Rejected load
help in
Cincinnati

Receiver refused your load? Don’t let the truck sit. Bring it to our Cincinnati cross dock. We take rejected freight in, hold it safely, and reload it for re-delivery, return or a new receiver.

When a receiver rejects a load, the clock starts on detention, the driver needs the trailer back, and the shipper wants answers. We take the freight off your hands in Cincinnati, document exactly what arrived, and hold it until you decide what’s next — re-delivery, return to shipper, a new buyer, or splitting good freight from damaged.

When to call us

Receiver refused the load at the door
Wrong product, count or paperwork
Damaged freight that needs sorting
Missed appointment and the load was turned away
Shipper needs time to decide what to do
Driver needs the trailer back for the next load

How it works

01

Call or text

Tell us why it was rejected, what’s on it and where the truck is.

02

Receive and document

We unload and photograph condition, counts and seals.

03

Hold or sort

Freight stays secure while you work it out, or we separate damaged from good.

04

Out the door

Reloaded for re-delivery, return to shipper, or onto a new carrier.

Common
questions

How long can you hold a rejected load?

Short-term hold is available. Call and tell us how long you need.

Can you split a rejected load?

Yes. We can separate good freight from damaged and ship them apart.

Do you work with brokers directly?

Yes. Most of our calls come from brokers and dispatchers.

What freight do you take?

All freight types. Tell us what’s on the trailer when you call.

Got a load
problem?

Call, text or WhatsApp to arrange. Fastest way to get your truck to a door.

(513) 379-4579

Text · WhatsApp photos straight to us, or send the details and we’ll call you back. Email: orders@kwidistro.com

Send load details